Beyond Emojis: Leveraging WhatsApp To Improve Guest Experience
WhatsApp has evolved from just updates to becoming an industry leader, offering hotels an avenue to effortlessly integrate into their guests’ daily lives
The Ultimate 2023 Budget Guide for Hospitality
Which areas should you focus on to keep your property, or destination, ahead of the pack? Here are 5 important considerations for your 2023 budget plan
Experience Economy and Consumer Experience
For the travel and tourism industry, customer experience has always been important but there is an increase in focus towards authentic over materialistic
The Purpose of Revenue Management And How To Implement It
What is the purpose of revenue management, and why is it so important to design and implement an effective revenue strategy in your hotel
What Really Counts and Why: 3 Metrics to Have on Your Radar
All three metrics must work together at the same time to get the best view of the potential profitability of your food sales
Business Travel Continues Bouncing Back With Strong 2023 Outlook
The industry is showing positive indicators and sentiment for 2023, a strong sign as business travel continues to come back over time
TikTok Marketing For Hotels: Is It Worth It?
More recently, travel companies in their droves have begun using TikTok to build brand awareness and attract new customers; for numerous reasons
How Hoteliers Can Use Social Media in Their Best Interest
Today, there are several social media platforms to choose from when considering how to set your hotel up for success on social media
How Can Hotels Differentiate Themselves From Competition in 2023?
We take a look at the challenges hotels are facing today, and outline a some sales and marketing tips you should implement to differentiate your business
Managing The Whole Asset: Looking Afresh At Each Hotel Space
Hotels were being viewed more and more as a mainstream asset class and attracting investors who were more used to less complicated assets