How to Improve Guest Feedback with Personalised Upselling
With upselling, hoteliers can let their guests customise their stay beforehand and select and pay for only those services that they’re interested in
Re-Frame Room Price Value: What Attribute Based Selling Can Do
Something needs to be done to better showcase – and derive appropriate value from – our premium rooms. Attribute Based Selling (ABS) holds the answer
Yield Management: How it Can Help You Optimise Your Revenue
Yield management controls enable you to filter your demand so that you can attract the most profitable market segments to your hotel
Celebrate Spring with Style: A Hotelier’s Guide to Easter
Whether a special brunch or an extravagant egg hunt, offering families a place to spend Easter weekend together can bring great exposure in your community
How Can Hoteliers Drive Bookings During the Off-Season?
The off-season can be a challenging time for hoteliers. Implementing these strategies, you can make the most out of the off-season and drive bookings
How Personalization Contributes to Increased Revenue and Profits
Hotels can start the personalization of offers when they have insights into the travel reasons, where the guest comes from, and the booking behavior
EMEA Hoteliers: How Did Your Hotel Guest Feedback Compare?
Average hotel ratings in EMEA were lower than for the rest of the world. Here’s a look at 5 key takeaways to improve hotel marketing and guest feedback
What Guest Reviews Tell Us About Travel Recovery in 2022?
Where exactly are we in terms of global recovery? We analyzed more than 128 million guest reviews and here’s what they tell us about travel recovery
Get Spring Break Ready at Your Hotel
To get your hotel ready for spring break ensure you have a well-built hotel reputation. Unfortunately, reputations are not built overnight
5 Reasons Hotels Should Engage With Their Local Community
Here are 5 reasons why your hotel should engage with the local community. We also look at some tips for hotels to make the best use of local partnerships