How to Improve Guest Feedback with Personalised Upselling

With upselling, hoteliers can let their guests customise their stay beforehand and select and pay for only those services that they’re interested in

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Hand sketching Value Price puzzle concept reflecting how attribute based selling can help guests understand value of premium hotel rooms beyond just the price

Re-Frame Room Price Value: What Attribute Based Selling Can Do

Something needs to be done to better showcase – and derive appropriate value from – our premium rooms. Attribute Based Selling (ABS) holds the answer

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Boost Hotel Revenue: 3 Essential Yield Management Pricing Tactics

Yield Management: How it Can Help You Optimise Your Revenue

Yield management controls enable you to filter your demand so that you can attract the most profitable market segments to your hotel

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Celebrate Spring with Style: A Hotelier’s Guide to Easter

Whether a special brunch or an extravagant egg hunt, offering families a place to spend Easter weekend together can bring great exposure in your community

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How Can Hoteliers Drive Bookings During the Off-Season?

The off-season can be a challenging time for hoteliers. Implementing these strategies, you can make the most out of the off-season and drive bookings

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How Personalization Contributes to Increased Revenue and Profits

Hotels can start the personalization of offers when they have insights into the travel reasons, where the guest comes from, and the booking behavior

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EMEA Hoteliers: How Did Your Hotel Guest Feedback Compare?

Average hotel ratings in EMEA were lower than for the rest of the world. Here’s a look at 5 key takeaways to improve hotel marketing and guest feedback

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What Guest Reviews Tell Us About Travel Recovery in 2022?

Where exactly are we in terms of global recovery? We analyzed more than 128 million guest reviews and here’s what they tell us about travel recovery

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Get Spring Break Ready at Your Hotel

To get your hotel ready for spring break ensure you have a well-built hotel reputation. Unfortunately, reputations are not built overnight

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5 Reasons Hotels Should Engage With Their Local Community

Here are 5 reasons why your hotel should engage with the local community. We also look at some tips for hotels to make the best use of local partnerships

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