The surge of AI innovation sets the stage for travel companies to rethink how they interact with customers, develop products and manage operations

Effective conflict resolution goes beyond proving who’s right and who’s wrong. Let’s explore the best strategies to help you deal with unhappy guests

We delve into the different attribution models available in Google Ads and offer valuable insights on what hoteliers should be cautious of

We demystify the differences between Revenue Management and Price Optimization and provide actionable insider tips to boost hotel earnings

Let’s take a closer look at a direct channel strategy that is driving higher website conversion rates and welcoming more guests for Halloween festivities

Two of these confusing visibility boosters are the “free room upgrade” and “free breakfast” by Booking.com. Do you know how they work?

Get collaborating today to leverage all the types of data and analytics your business has access to and boost bookings and revenue

Hotels were able to improve their pricing competencies and guest satisfaction did not decrease after introducing dynamic pricing

Think of responding to positive a review as an extension of the guest experience once the person has checked out of your property

With these small but impactful gestures, you can elevate guest experiences and cultivate a loyal base of satisfied customers