travel

By 2020 or sooner, millennials might dominate the travel demographic. Hoteliers need to understand the nuances of this group of guests and be prepared with product and services that meet […]

Millennials have become the fastest growing customer segment within the hospitality industry: Exploration, interaction and experience are the major focus of Millennials who are willing to pay more for a greater […]

Will TripAdvisor’s instant booking option create tension between the review site and OTAs? The company’s CEO says the relationship is a work in progress. Before I book any hotel, I […]