technology

How Guests Decide Whether to Buy on Your Hotel Website

Psychology plays a deeper role in online hotel booking decisions than you may think, particularly when it comes to building trust among hotel consumers. And creating that trust, experts say, […]

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Hotel Reservation Software: What Is It & Why Do I Need It?

Before the 1940’s, reservations were booked by mail, telegram, or telephone, and often resulted in lost or forgotten reservations. NB: This is an article by StayNTouch Fast forward a couple […]

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5 solutions B&B still use which have become redundant

Due to fear of increasing expenses, many B&B owners are still using outdated hotel technologies. Although it may seem like a sacrifice in the name of saving money, this redundant […]

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5 Secrets Locked Away in Your Hotel PMS Data

As Revinate’s Senior Hospitality Marketing Strategist, I always say I have the best job in the company. I have the pleasure of working directly with our Revinate Marketing customers to […]

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Geo Targeting for Hotels: Get More Transient Business

Looking for more transient business for your hotel? Well, I might just have the answer for you. It comes in the form of a 10 minute time investment in AdWords. […]

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Is Google AMP the Right Choice for Hotel Websites?

You may have heard about Google’s Accelerated Mobile Pages (AMP) project. Countless articles have been written on this very subject. First introduced in 2015, The Google AMP project aims to […]

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CRM: A Hotelier’s Guide, part 2 — The expert view

CRM is about curation of the entire customer lifecycle — from her first trip to her last. True CRM includes a plan for every interaction with the traveler, whether the […]

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How to Use Facebook & Instagram Live?

If you can rid your stage fright, Facebook and Instagram Live are the most effective social tools. Here’s everything you need to know about them to grow your audience and […]

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How A PMS Improves Your Hotel’s Operational Efficiency

A hotel property management system (PMS) is effectively the lifeblood of most hotels. Originally it was installed so that hoteliers could manage their reservations but as guest expectations continue to […]

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Hotel Chatbots: How to Create Great Customer Experiences

Hotel chatbots are the modern day equivalent to a concierge, and one of the latest technologies being used to improve experiences. Guests can check in, check out, make reservations, and […]

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