technology
What Recent TripAdvisor Changes Mean for Hoteliers
There is little doubt that the sharing economy has been one of the most disruptive forces in the hospitality industry to date. NB: This is an article from Revinate With […]
How AMP for Email Could Change the Way We Book Travel
Advertising hotels through email have always been a tricky proposition. To do so effectively requires the dissemination of useful and attractive information, and the volatility of the space makes this […]
4 Ways guest feedback can get your priorities straight
Managing a hotel is all about making tough decisions and finding answers to difficult questions: Where do you spend your limited budget? Whose side do you take – a valued […]
Hotel PMS Should Include These 6 Things Or Competition May Win
The world of hotel property management systems (PMS has become somewhat confounding lately. There are a myriad of new entrants, and the legacy systems are trying to hang on by […]
13 Things to Know on the Quest for Hotel GDPR Compliance
Today’s topic is a VERY important one. GDPR, which is the new set of regulations around data protection standards that are coming into effect in Europe in May, is a […]
Lawmakers Take Aim at Airfare Pricing, Transparency
For years, airlines have been known to cling to outdated and even antiquated technology, afraid that upgrading their tech infrastructure could lead to the catastrophic downages that have affected most […]
5 revenue management questions independent hoteliers should ask
Advanced revenue management systems, powered by machine learning, are used by leading hotel brands around the world. NB: This is an article by Tracy Dong, Lead Advisor APAC at IDeaS […]
Has Google Made the Lowest Hotel Rates Harder to Find?
Google appears to have recently changed how it treats the biggest hotel discounts in its advertising-driven, price-comparison hotel search. In our test searches, we see a change. Google used to […]
Hotel PMS Evolution: From Managing Rooms To Engaging With Guests
It is easy to forget that hotels did not always have a Property Management System (PMS) to handle their bookings. Before the 1940’s, reservations were booked by mail, telegram, or […]
Success with Hotel Revenue Management Means Asking Right Questions
According to the The 2018 Smart Decision Guide to Hospitality Revenue Management, more than one-quarter (28%) of hoteliers who have not upgraded their revenue management within the past 3 years plan […]