technology
How to decrease bounce rate and keep guests on your Hotel Website
A website’s bounce rate is the percentage of visitors who leave after only viewing a single page. Overlay this with the fact that more than half of the people who […]
Is Your Hotel Booking Engine Destroying Your Profitability?
Almost every other day, I see a headline about the latest trend that is going to have a massive impact on hotels and travel. Some might even be worth exploring. […]
Cloud Based PMS: The Ultimate Revenue Generator In Modern Hotel Operations
More and more hotels are making the switch from traditional or legacy systems to a cloud-based hotel PMS. In the past, traditional hotel PMS systems met the needs of hoteliers […]
Voice Search: Next Big Thing in Hotel Distribution and Marketing
As one of the most exciting trends in hotel marketing and distribution strategy, voice search has galvanized the hospitality industry, both in preparation for evolving consumer behaviors and technology advancements. […]
What’s Really Happening at TripAdvisor? 3 Questions We Can’t Answer…
Since the beginning of 2018, we have been noticing some very odd behavior from the TripAdvisor results, customer service response time, sales rep strategies, and overall communication. What is most […]
PMS Vendors, Tear Down This Wall!
While it is an obvious over-exaggeration to compare Ronald Reagan’s famous “Tear Down This Wall” speech to a proverbial technology wall, hotel technology does come with many barriers. NB: This […]
Google Testing Vacation Rentals Callout on Hotel Ads
Another week, and another set of new tests rolled out for the Google Hotel Ads user interface. Our analysts have spotted a new “Neighborhood” section, an update to the deal […]
3 Google Analytics Reports To Help Understand Your Guests
We live in an age where we know more about our hospitality customers than ever before. The question is, how well are you actually using the data available to offer […]
9 compelling reasons why your Hotel needs a Channel Manager
Hotel channel management software play a huge role in seamlessly distributing inventory and rates on multiple OTAs. This entire process helps a hotel to maximizing bookings and, thereby, increasing revenue. […]
Custom and Automated Schema Markup Increases Incremental Revenue
Schema markup is a form of microdata, J-SON, i.e., a piece of code installed on a website, which helps search engines understand and interpret web pages. Once schema markup is […]