technology

Aggregating Your Hotel Data With CRM

It wasn’t long ago that all the information hotels had on a guest could fit on a single registration card. In the late 1980s, the introduction of the property management […]

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How to Get More Reservations From Your Booking Engine

Whether you’re a seasoned veteran or a newcomer to the hospitality industry you’re bound to eventually reach the limits of your business’ revenue capacity. NB: This is an article from […]

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Why a CRM System Is Vital For Hotels, No Matter Their Size

If you run an independent hotel, your customers matter more than almost any aspect of your business, therefore it’s important to manage your relationship with them effectively. NB: This is […]

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How The Digital Landscape Has Shaped the Buying Process

Comparing our own user behavior a couple of years ago to now, it is clear that the decision making process and the steps leading up to the final purchase have […]

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Google Upgrades Holiday Travel Search, Offers Hotel Discounts

Google has enhanced its flight and hotel search capabilities ahead of the U.S. holiday travel season, while concurrently announcing that it has started offering exclusive hotel discounts to paying users […]

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Dinosaurs: Great for Movies, Not for Hotel Software

If you had a pulse in the ’90s, you most definitely saw Jurassic Park. And if you are a person who totally loves dinosaurs, like myself, you probably saw Jurassic […]

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6 Steps To Convert Travel Lookers To Bookers

Converting a travel customer is always a tricky business but a new report from EyeforTravel outlines six tactics that may, just may, help you go from booking bust to conversion […]

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How To Get More Reservations Via Your B&B’s Website

Your B&B’s website is one of your most valuable assets. Not only is it the best place for you to promote your property and describe your amenities, but it is […]

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Consumers Want Amazon To Be a Travel Booking Site: What Can Hotels Learn?

Amazon dominates the world of e-commerce. Could it do the same in online travel bookings? Consumers would happily use the platform to book their travel plans if given the chance, […]

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Direct Booking Wars, Google, Airbnb: Is the OTA’s Position Unshakable?

When it comes to online distribution OTAs have the majority of market share for online reservations. NB: This is an article from StayNTouch OTAs control approximately two-thirds of all online […]

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