technology
Consumers Want Amazon To Be a Travel Booking Site: What Can Hotels Learn?
Amazon dominates the world of e-commerce. Could it do the same in online travel bookings? Consumers would happily use the platform to book their travel plans if given the chance, […]
Direct Booking Wars, Google, Airbnb: Is the OTA’s Position Unshakable?
When it comes to online distribution OTAs have the majority of market share for online reservations. NB: This is an article from StayNTouch OTAs control approximately two-thirds of all online […]
Use Hotel CRM to Engage With Your Most Valuable Guests
Building a relationship with your guests is the cornerstone of hospitality, but creating loyal, advocates of your brand requires a step beyond that. NB: This is an article by Nicki […]
Leveraging the Power of Your Hotel CRS To Improve Direct Booking
Direct bookings are the “Holy Grail” for every single hotelier around the globe. Often elusive, direct bookings have a significant impact on a property’s financial performance but leave hoteliers waging […]
Revenue Management – Why Automation Rocks
I write this article as the founder of revenue management system, Right Revenue. However, I promise this is not some veiled attempt at promoting our system. It is however a […]
The Fundamental Problem with Hotel Group Revenue Management
“The meetings and events industry is thriving,” says Issa Jouaneh, senior VP and GM of American Express Meetings & Events. Companies are recognizing that meetings engender growth within their organizations. […]
Mastering the PMS/CRS Integration to Maximize Distribution
In today’s ultra-competitive hotel market, hoteliers know that fully-functioning distribution channels are key. Yet many of them are still having trouble getting the most out of their channels. The root […]
How Google Latest Experiments with Metasearch Could Impact Hotels
Just a few weeks ago, Google began testing a new hotel pricing and availability graph. This new feature shows average pricing for hotels when users carry out a branded hotel […]
Latest Trends in The Fast Changing World of Revenue Management
Recently, Travel Tripper, IDeaS, and OTA Insight joined forces to host roundtable discussions on current trends in the fast changing world of revenue management. Meeting in Orlando and Miami, the […]
How Facebook and Google Are Changing the Travel Industry
Emerging technologies are changing not just how travel brands do business but also when they do it. After years of intense focus on the moment of conversion, travel companies are […]