technology

Consumers Want Amazon To Be a Travel Booking Site: What Can Hotels Learn?

Amazon dominates the world of e-commerce. Could it do the same in online travel bookings? Consumers would happily use the platform to book their travel plans if given the chance, […]

Read more

Direct Booking Wars, Google, Airbnb: Is the OTA’s Position Unshakable?

When it comes to online distribution OTAs have the majority of market share for online reservations. NB: This is an article from StayNTouch OTAs control approximately two-thirds of all online […]

Read more

Use Hotel CRM to Engage With Your Most Valuable Guests

Building a relationship with your guests is the cornerstone of hospitality, but creating loyal, advocates of your brand requires a step beyond that. NB: This is an article by Nicki […]

Read more

Leveraging the Power of Your Hotel CRS To Improve Direct Booking

Direct bookings are the “Holy Grail” for every single hotelier around the globe. Often elusive, direct bookings have a significant impact on a property’s financial performance but leave hoteliers waging […]

Read more

black and white picture of man sitting next to old technology depicting how a hotel is slow to invest in rms technology

Revenue Management – Why Automation Rocks

I write this article as the founder of revenue management system, Right Revenue. However, I promise this is not some veiled attempt at promoting our system. It is however a […]

Read more

The Fundamental Problem with Hotel Group Revenue Management

“The meetings and events industry is thriving,” says Issa Jouaneh, senior VP and GM of American Express Meetings & Events. Companies are recognizing that meetings engender growth within their organizations. […]

Read more

Mastering the PMS/CRS Integration to Maximize Distribution

In today’s ultra-competitive hotel market, hoteliers know that fully-functioning distribution channels are key. Yet many of them are still having trouble getting the most out of their channels. The root […]

Read more

How Google Latest Experiments with Metasearch Could Impact Hotels

Just a few weeks ago, Google began testing a new hotel pricing and availability graph. This new feature shows average pricing for hotels when users carry out a branded hotel […]

Read more

Latest Trends in The Fast Changing World of Revenue Management

Recently, Travel Tripper, IDeaS, and OTA Insight joined forces to host roundtable discussions on current trends in the fast changing world of revenue management. Meeting in Orlando and Miami, the […]

Read more

How Facebook and Google Are Changing the Travel Industry

Emerging technologies are changing not just how travel brands do business but also when they do it. After years of intense focus on the moment of conversion, travel companies are […]

Read more