technology
Current Hotel CRMs May Be Doing More Harm Than Good
CRM software boasts so much potential, but is that potential being maximized? NB: This is an article by Terri Miller, CEO & Co-Founder of Concilio Labs Hotels worldwide are looking […]
Big Data and the Need for a Data Strategy
Big data. We’ve all heard and talked about it. Big data is a major component of every industry and hospitality is not an exception. Knowing how to recognize and utilize […]
Predictive Personalization and How It’s Revolutionizing Hospitality
The concept of leveraging technology to improve the user experience and increase hotel revenue simultaneously is what we call Predictive Personalization.
5 Signs You Need to Change Your PMS
The signs that you need to change your hotel’s property management system (PMS) aren’t always that obvious. NB: This is an article from Welcome Anywhere This is because the PMS […]
A Simple Question Maybe, but What is a PMS?
A Hotel property management system (Hotel PMS) is a software that helps hotels efficiently organize, schedule and manage their daily operations. NB: This is an article from Hotelogix It enables […]
The Impact of Messaging Apps on APAC Travel
The mobile-only world is fast approaching in the travel industry. In terms of mobile booking rates for hotels, Asia is far ahead of the rest of the world, and China […]
Making the Switch: Changing Your Hotel’s PMS Is Easier Than You Think
Ten years ago the thought of changing a property management system (PMS) was a very scary one for lodging operators. NB: This is an article from WebRezPro Working with on-property, […]
Hotel CRM Platforms Will Become Extinct if They Don’t Evolve
The success of any hotel hinges on its ability to curate memorable guest experiences and lasting customer satisfaction. Of course, this mission rests heavily on a hotelier’s shoulders when we […]
2019 Technology Action Plan for Hoteliers
Technology continues to become more and more important in the hotel industry. For consumers, technology means an easy life and their appetite for this lifestyle is insatiable. NB: This is […]
New Year’s Resolutions for The Independent Hotelier
So, here it is; 2019. Another new year. Time to pack away the Christmas tree (unless you’re doing the whole ’twelve days’ thing), and start the new year with a […]
