technology

Five Ways Hotels Can Use Technology For a Better Guest Experience

With the advent of the internet the presence of technology in the hospitality industry has grown steadily and over time, until as if overnight, it was everywhere. NB: This is […]

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Why Casinos Hotels and Resorts Need a Better CRS and Booking Engine

Casino hotels and resorts have extremely complex operations that encompass gaming, accommodations, food and beverage, and entertainment. All of which are run by different departments and operations that run on […]

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Being Flexible with your Rate Management: Cozy Up To The BAR

By focusing a revenue management strategy around Best Available Rate (BAR), hoteliers are successfully pushing the average rate charged per room by more accurately leveraging the all-powerful supply vs. demand […]

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Are You Driving Positive and Profitable Guest Relationships?

Welcome to the “Age of the Customer.” As we witness the ongoing rise of digital trends, hyper-personalization, and value-driven marketing initiatives, we realize that it is increasingly the customer, not […]

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How To Choose The Perfect Booking Engine

As useful as they are at publicising your hotel, no hotelier appreciates the chunk of commission that OTA’s swallow up. NB: This is an article from NetAffinity From many of […]

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Airline Loyalty Blockchain – Is it all hype?

Consider today’s problem… You take a flight to see family for Christmas, and you earn some frequent flyer miles…You buy a coffee from Starbucks once or twice…You fill up with […]

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Using Technology To Personalise The Guest Experience

With GDPR regulations now in force, personalisation and its technology automation look set to remain firmly at the front of the agenda with hotel management for some time to come.

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Increase Your Hotel Revenue With This Simple Data Driven Call To Action

Ever wonder how the words used on your hotel website affects your conversion rates, conversion funnels, and revenue? Blue Magnet sought to answer this question by A/B testing the primary […]

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Congrats Revenue Manager! You Are Now In Charge of Website Conversions Too

One of the themes I often explore in this blog is that Revenue Management is simply the data and analytics side of Marketing. NB: This is an article from Origin […]

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Crucial Connections: De-Mystifying Your PMS/CRS Integration

The PMS/CRS integration is one of the most important, yet probably the most frustrating for hoteliers the world over. NB: This is an article from SHR Global In a special […]

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