technology

Everything Your Hotel Should Know About the Google Maps Update

A few months ago, Google announced big changes to its Google Maps Platform. These changes included a new pay-as-you-go pricing structure that requires websites and applications that exceed a certain number […]

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Why and How You Should Apply the Netflix Model to Your Hotel

It’s easy to forget that Netflix started out as an ambitious DVD-by-mail company that nearly went out of business. Back in 2011, Netflix was being savaged by the media and […]

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Is TripAdvisor New Social App The Future of Travel?

More than ever, we are seeing brands trying to provide a one-stop shop for all our needs in order to keep us within their website or app. At Web Summit […]

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5 Big Reasons Your Hostel Needs a Cloud PMS

From managing dorm bed bookings and activity reservations to dealing with high staff turnover, managing a hostel is quite different to running a hotel. NB: This is an article from […]

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How Can AI Technology Manage the Hotel Guest Experience

Artificial Intelligence (AI) is estimated to increase hotel revenues by over 10% and reduce costs by 15%. NB: This is an article from Handy Travel Some of the practical examples […]

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Skill Sets Required to Manage the Hotel’s Digital Touchpoints

The Increasing Number of Hotel’s Customer Touchpoints: The customer’s booking and digital connection journey changes rapidly each day as new platforms are introduced and guests continually adjust their method of […]

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What is Likely Impact of Blockchain in Hospitality – Where Are We Now?

Hospitality Technology Next Generation (HTNG)’s recent whitepaper, Blockchain for Hospitality, not only increases awareness on the emergence of this new ledger technology but serves as a practical knowledge framework for hospitality […]

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AI Will Eat Revenue Management

AI or Artificial Intelligence is currently dominating the news headlines. NB: This is an article from Hotelsoft Mark Cuban the well-known investor of ABC’s Shark tank has predicted that the […]

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Chatbot or Not? How AI Can Help And Hinder Customer Service

Bots are becoming an increasingly popular way for businesses to interact with their customers at scale. But do they actually improve the customer experience? NB: This is an article from […]

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Keeping Up With The New TripAdvisor

The travel world is abuzz with speculation about TripAdvisor. The review giant announced in September that big change was coming to the platform in the form of a travel feed […]

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