technology

Early insights into Black Friday in 2020 indicate large increases in volume this year. Amazon Prime Day saw significant increases from 2019

As hotels continue to grapple with the crisis impact, this comprehensive report explores steps hotels can take to navigate the ‘new normal’

Only by balancing artificial intelligence and human revenue management strategy can help a hotel survive, and thrive, in the post-COVID world

Future flight search data helps hotels increase visibility to travelers already planning a trip to their destination and earn more bookings

Those who weigh pre-booking and upper-funnel data more than historical data will be stronger as they combine revenue and marketing strategies

Understanding the role of Google My Business and using options to highlight what makes your hotel unique can help build your customer base

Here are 5 effective ways in which you can make good use of your feedback management platform even while your hotel is temporarily closed

There are many ways to apply the forward thinking principles of attribute based selling through different channels for example, upselling

Here is a hotel Level 5 checklist to help you revise and prepare core items including booking engine, voucher strategy and website content

Key takeaway is to leverage QR codes that will drive interaction which impacts a hotel’s satisfaction scores, reputation, and even revenue