technology

As the hotel industry advances, technologies like AI open avenues for better guest experiences, streamlined operations and improved revenue management

AI and machine learning technology is quickly gaining traction in the hotel industry to increase efficiency, reduce costs, and improve the guest experience

The more a hotel can prove they truly know the guest, the deeper loyalty goes – particularly for travelers who are inclined to embrace technology

For hotels, there is a critical need to become more tech savvy if they are to make smart decisions and thrive in a difficult and turbulent environment

Using automated email marketing campaigns, you can deliver personalized messages to guests, improve engagement, drive bookings, and increase guest loyalty

Hospitality marketing is undergoing significant changes, and marketers need to be prepared for both incremental and drastic changes

Channel management involves identifying and using the most effective online distribution channels, such as OTAs, direct booking engines, metasearch, etc.

Let’s explore how exactly you can use machine learning to streamline and enhance your revenue management processes

It’s imperative to handle visitor communications proactively to avoid common mistakes. Think about the following strategies to enhance guest communication

To maintain high conversion rates, it’s key to give potential guests a reason to choose you over competitors whatever their position in the booking journey