technology

car engine depicting how a revenue management system can be the driver of the hotels success

Does Your Hotel Tech Stack Power Revenue or Just Efficiencies?

Your tech stack should be a sum of all its parts. When evaluating tech choices, you should consider if it increases the overall ROI of the entire tech stack

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Decision Intelligence Pt2: Sonesta Hotels and Resorts HotelIQ Case Study article image and YouTube video thumbnail

Decision Intelligence Pt2: Sonesta Hotels & Resorts HotelIQ Case Study

Gul outlines challenges she faced and how adopting a business intelligence tool was such a massive game changer for her team and property

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Why Hotels Need Advanced Tech Tools in Marketing and Sales

Travelers are interested in hotels using artificial intelligence to analyze their travel data for more targeted and relevant advertisements and offers

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RoomPriceGenie "Who Are We": In Conversation with Thomas Landen

RoomPriceGenie “Who Are We”: In Conversation with Thomas Landen

In this discussion Thomas tells us more about RoomPriceGenie, the back story to it’s inception and how they add value to their hotel clients

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Decision Intelligence: Turtle Bay Resort HotelIQ Case Study article image and YouTube video thumbnail

Decision Intelligence: Turtle Bay Resort HotelIQ Case Study

We look at how a business intelligence and analytics tool can help hotels make data informed decisions, leading to increased revenue and profitability

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Is Your Hotel Leveraging Technology to Do More with Less?

Hotels must ensure technology is working for them and not the other way around. Here are ways tech should be stepping up to relieve pressure for operators

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8 Essential Reasons to Optimize Your Hotel Booking Engine

Having a robust online booking system is key to help hotels reach your revenue goals. Here are reasons highlighting the importance of a hotel booking engine

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man looking in despair possibly after trying to book on a hotel website and finding it frustrating because of common mistakes

What’s Wrong With Business Intelligence Solutions Today?

Most business intelligence solutions don’t give actionable insights that show users where they can make changes to influence revenue or efficiencies

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guest interacting with front desk reflecting increasing demands hotels must respond to

The Impact of an RMS on Enhancing Hotel Guest Experience

Often viewed solely as a tool for pricing and channel distribution, the potential of an RMS to dramatically uplift guest experience is vastly underestimated

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woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction

Beyond the Hype: The Rise of Conversational AI in Hospitality

Conversational AI, a solution that combines the simplicity of chatbots with the depth of AI to find information that required poring through search results

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