technology

Are Boutique Hotels Ready for Automated Guest Response Software?

This may seem hard to believe, but most hotels under 150 rooms still track guest requests and hotel maintenance manually. That’s right,old school paper logs are still widely used to […]

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Close the Guests Journey Loop: Engagement, Retention, and Acquisition

Today’s hotel planning and guests booking journey is becoming increasingly complex in this multi-device, multi-channel and multi-touch point digital landscape. In fact, according to Google, the average consumer engages in […]

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Tips and tricks to get the best from your online booking engine

An online booking engine for your hotel is imperative if you want to capture direct bookings and reduce the commission you pay to online travel agents (OTAs). The majority of […]

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Creating a Revenue Strategy as Unique as Your Portfolio

The hospitality industry is the global provider of choice. All around the world, guests choose where to travel, how to get there, where to eat and sleep, what attractions to […]

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The 5 Dumbest Hotel Website Design Mistakes

Excuse us for stating the obvious: but of all the hotel marketing tools and tactics that exists today, nothing will ever be more vital and essential to your hotel’s success […]

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Everything you need to know about property management systems

All hotels need some variation of a property management system (PMS). However they come in many different forms and are not all created equal. There are still properties trying to […]

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In a voice-led world: Okay, Google, how are you changing the travel industry?

The multi-dimensional travel buying journey is gaining yet another route to market as we increasingly turn to voice search when planning, purchasing, preparing and enjoying travel. Considering that 60% of […]

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8 tips to get the best from your hotel’s channel manager

The ability of a hotel channel manager to pool inventory and automatically update availability across all distribution channels has been a blessing for hoteliers since its inception. NB: This is […]

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How to Choose the Best PMS for Your Needs and Budget

  According to many industry experts, there are over 100 solution providers that develop, sell and support PMS software systems considered to be at the epicenter of helping hoteliers run […]

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Is the picture perfect PMS an illusion?

  With technology having evolved so rapidly, business owners are constantly expecting more automation and better optimization with modern tools. Many hope for dramatic, overnight transformations – especially in a […]

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