technology

Hotels should make greater use of social media to evaluate their performance from the customer’s perspective, according to Dr Bona Kim (Ph.D. graduate) and Dr Sam Kim of the School […]

It’s the most wonderful time of the year! One industry that especially enjoys the holidays is the hotel industry. NB: This is an article by Ken Rhie, CEO of Trumpia […]

The hospitality industry is bound by face-to-face conversations that are designed to build healthy relationships between provider and patron. NB: This is an article from SiteMinder Some of the most […]

Instagram is a treasure trove for user generated images, which will easily showcase your hotel’s personality and charm. Instagram currently has around 800 million users, 500 million of those being […]

Billions of people use Facebook on a daily basis. This makes it the perfect place to create and launch a targeted ad campaign for an upcoming event. People are already […]

Any hotelier with his own hotel website would obviously wish that his site would be one of the most sought after. He would also want his website to rake in […]

The right hotel management software makes a huge difference to the way properties are managed worldwide. The use of hotel software for one’s daily operations is beneficial to every type […]

Looking back on the past year, one of the biggest buzzwords in the digital space has been the ‘tech stack’ (or technology stack). While there aren’t too many people talking […]

A common misconception of our hoteliers is that TripAdvisor is the only place they need to manage reviews. NB: This is an article from Travel Media However, the line between […]

In case you missed it, topping the 2017 American Customer Satisfaction Index, which evaluates how users feel about internet social media companies, was none other than Google+—that’s right, Google’s “failed” […]