technology
Building Superior Hospitality Service in the Digital Age
Great service at hotels used to be based on high touch, highly personalized contact with guests – anticipating their needs and over delivering at every touchpoint. It still is. But […]
How to compare hotel channel manager providers
One of the most important pieces of technology for your hotel is a channel manager. Whether you’ve already invested in a channel management solution or are in the early […]
Google AMP: Why Hoteliers Should Care, and How to Implement It
Introduced in 2016 as Google’s response to other mobile publishing platforms like Apple News and Facebook Instant Articles, Google’s Accelerated Mobile Pages Project (AMP) is an open-source initiative enabling the […]
CRM: A Hotelier’s Guide, part 4 — The proof that it works!
You may have guessed by now that we at Triptease are fully paid-up members of the CRM fan club. We believe that done right, it can work wonders for hotels, […]
Hoteliers should embrace the new era of automation
There’s a new wave of automation coming, and we believe that it will bring first-class luxury experiences within reach of most hoteliers and guests for the very first time. Triptease […]
5 Ways Hotel Marketing Automation Boosts Efficiency
The battle for the attention of your guests has never been more intense. Fortunately, there are a few ways to help ease your hotel email marketing efforts to retain […]
8 travel tech insights from a JetBlue investment guru
JetBlue Airways’ investment arm is looking for innovators that are true travel industry trendsetters. There may be a shortage of women in travel tech, but Christina Heggie, an investment principal […]
Mobile Cloud PMS: Perfect For Independents, Groups & Brands
The traditional hotel PMS systems that have been the go-to choice for independents and multi-properties in the past are quickly being overshadowed by more modern cloud-based PMS systems. Legacy systems […]
Capitalize on Full Travel Planning Journey to Increase Direct Bookings
Travel planning. We all know from experience that a lot goes into planning the perfect vacation, and with so many devices and planning resources, the journey is complex. According to […]
Travelers turn to Facebook Messenger for better customer service
When Karen Korr wanted to change part of her European itinerary, she didn’t call Travelocity, her online travel agency. She didn’t send an email or a text message, either. Instead, […]
