Talent

8 Traits Every Successful Revenue Manager Needs

Have you ever wondered what it takes to become a successful Revenue Manager? Or is your hotel in the position of recruiting a Revenue Manager that will help your hotel […]

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Executives on the changing revenue management landscape

Experts in the field of revenue management seem to think the “management” part of that has grown anachronistic for the work done by RMs. Speaking at the HSMAI Revenue Optimization […]

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Remove the Silos, One Team, One Revenue Dream

Hotel service is built around team work.  From front desk rock stars to detail-oriented room attendants to friendly and personable bartenders, every department and every job role plays a fundamental […]

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Revenue Management: Capturing untapped potential

Industry practitioners and revenue management (RM) educators, meeting recently in Orlando in the U.S., are in agreement: there is a great shortage of well-qualified revenue managers. Competent revenue managers should be […]

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Establishing the ideal revenue team and strategy for your extended stay hotel

It was a year of growth for extended stay accommodations (extended stay hotels, aparthotels and serviced apartments), particularly in North America – the world’s largest region for extended stay – […]

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10 Traits of an Ideal Revenue Manager

With recent improvements in technology and a focus on acquisition cost, the defining characteristics of today’s ideal revenue manager have changed—and through our work at Charlestowne Hotels, we’ve identified a […]

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Is it time to review the designation of “revenue manager”.

Search engines, OTAs, review sites, metas and other tools have changed the way travellers look and book rooms. But revenue management has remained the same during my fifteen years working […]

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Why Revenue Management is the Best Profession in the Hotel Business

I don’t know anyone who has not, at some point, questioned their career choices or doubted the value of their profession.  Actually, I believe that if you don’t question why you […]

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Evolving Expectations for Revenue Managers

Attracting and retaining top revenue management talent can be a challenge these days. Owners and general managers often ask me what appears on the surface to be a very straightforward […]

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Why Revenue Managers Are Paid Less Than Finance Managers

I’ve worked in Corporate Finance and in Revenue Management for the Hospitality and other industries and I can confirm that, when done correctly, there is no more analytically intense profession than […]

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