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Hotels are so multifaceted that adopting meaningful change is hard to do “from the top” without considering how different departments are going to absorb it

Whether you’re looking to upgrade your booking engine or considering your first one, understanding essential features your booking engine needs is crucial

In the complex landscape of hotel group business, leveraging data has become critical in reshaping group sales strategies

Prospective guests are scouting trip locations, hunting for cheap rates, and perusing hotels website to learn about each brand offering and stay experiences

While silos might form naturally in the hotel environment, their impact on communication, teamwork, and overall performance cannot be overstated

Targeting group travellers is an ideal option for your small hotel, because it allows you to maximise your occupancy with one low-cost booking

Using an open pricing strategy allows hoteliers and revenue managers to spend less time loading rates and more time uncovering new business

Responding to and preventing a negative hotel review is complex and requires a combination of responsiveness, empathy, and proactive measures

Beneath the surface, GDS holds strategic advantages. It translates into wider market visibility, specifically targeting the coveted corporate segment

The era of the perfect booking window is behind us. It’s time to welcome the dynamic, unpredictable, yet highly rewarding world of last minute bookings