revenue
Why You Should be Open to Negotiation
When looking back on the history of hotel pricing strategies, nothing really stands out until the early 80s. NB: This is an article by PrivateDeal Before the deregulation years, most […]
Brexit Aftermath: Futurecasting as a Solution for Revenue Managers
Hotel revenue management in uncertain times becomes a very tricky endeavor. To be successful at it, one has to have the knowledge, experience, and access to the right tools, such […]
Profit Slide Exposes Flow-Through Deficiency in European Hotels
Despite slight upticks in RevPAR and TRevPAR, profit per room at hotels in mainland Europe fell in February, unmasking flow-through challenges, according to the latest data tracking full-service hotels from […]
Sales “Steps” and “Funnels” Are So 1990’s; What It Takes for Hotel Sales Success 2019
While the hotel sales environment has completely transformed, hotel sales training models seem to be stuck in the 1990’s. NB: This is an article from Doug Kennedy, President of Kennedy […]
2019 is The Year Hotels Should be Driving Rates
The ability to drive rate will factor into profitability. If average daily rate (ADR) percentage growth is at or below the rate of inflation, it will be difficult for hotels to drive higher profitability.
Are You Checking Your Revenue Optimization Systems and Strategies
It’s important to go to the doctor each year for a health check, we all do it, but… are we checking up on our revenue optimization systems and strategies the […]
Two-Way Chat, A Game Changer for Guests and Revenue
Consider most companies that are known widely for excellent customer service—think Zappos and Amazon—and you’ll find two-way chat at the core of their customer service strategy. NB: This is an […]
Seven Game of Thrones Character Traits for a Revenue Manager
While it may feel like spring, winter is here… And for fans of Game of Thrones, that means the beginning of the end for the beloved HBO series. This Sunday kicks off […]
Perception is Reality: Pricing Psychology for Hotel Revenue Managers
“All our knowledge has its origin in our perceptions.” ~ Leonardo da Vinci Is a pair of $50,000 Sennheiser Orpheus headphones1 really fifty times better than a pair that costs $1,000? NB: This […]
Upselling Across the Guest Journey
Sheena Iyengar of Columbia University famously sold jam on a street corner to test the concept that consumers can have too many choices. NB: This is an article from nor1 […]
