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Hotels Are Paying for Guests They Already Own

Across paid search, retargeting, metasearch, and OTA channels, hotels routinely pay to convert guests who had already made the decision to book them

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Google Tools That Should Not Be Missing From Your Hotel Strategy

In the hospitality sector, reducing dependence on OTAs remains a priority, and one of the key elements to achieve this goal is an effective google presence

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Real Reason Guests Book Via an OTA Instead of Your Website

Hotels do not solve OTA dependence by making the checkout path slightly better but by controlling more of the moment of introduction

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Bookings Aren’t Revenue: When OTA Revenue Leakage Happens

To maximize revenue performance, you need to understand not only where bookings come from, but also how much profit each channel delivers

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Why Independent Hotels Need a North Star More Than Ever

A north star matters so much now. It is the thing that protects a hotel from becoming just another well-styled option in an increasingly crowded field

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Top 5 ADA Website Accessibility Issues Triggering Hotel Lawsuits

Here are the top five ADA website accessibility failures most often cited in lawsuits against hotels, and what hoteliers should understand about each

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AI Booking Agents Won’t Kill OTAs But Expose the Execution Layer

The future contest is not over where bookings are processed. It is whether the hotel is specified before the agents begin to optimize the path

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Personalization and 6 Direct Booking Tactics to Shape 2026

Personalization is more than a tactic, it is your competitive advantage. Here are six direct booking strategies that could define 2026

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AI Didn’t Break Hotel Marketing. It Reveals Where Demand Starts

Organizations that influence traveler introduction earlier in the journey gain disproportionate marketing visibility within AI-mediated discovery

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Exploring the Frontier of AI in the Hotel Industry (Part 2)

AI has well and truly entered the mainstream and for travellers it’s becoming just as essential as Google and TripAdvisor used to be

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