Hotels

Travelers using OTAs for research and planning highlights the importance of having a brand presence beyond your owned website

Benchmarking data is used by all stakeholders in the industry; from hoteliers to management companies, owners to asset management companies

Peak season brings its challenges, but with some foresight and preparation, you can still ensure you meet the expectations of your guest

This is a journey to redefine hotel marketing for the digital age, offering actionable insights and guidance at every step

We will look at different aspects of sustainability in hotels and ask are we seeing genuine efforts or are we falling into the greenwashing trap

Crafting stellar replies to reviews is easier said than done. In practice, it means a lot of time spent on addressing each review as a unique conversation

Guest experience is a hotel’s lifeblood and therefore no hotel wants to misapply automation at the expense of crucial human interaction

There are many providers that could be considered among the best third party hotel booking sites, but not every site is the right choice for your business

There was a staggering 131% increase in digital nomads from the US when compared to pre-pandemic 2019. Digital nomads are definitely on the rise

We prepared a list of RFP response tips to help hotel sales managers capitalise on the demand increase, submit better proposals, and win more MICE business