Hotels
Brand call centers: How to combat OTA bookings
NB: This is an article by Doug Kennedy of Kennedy Training Network There are a number of tactics that a reservations sales agent can be trained to use when […]
Three ways extended stay can use better data to optimize revenue
Extended stay properties are a rapidly growing segment of the hospitality industry and face unique challenges and opportunities due to a dynamic set of market conditions inherent to the […]
Expedia’s new bidding model: Some hotel experts remain skeptical
Online travel-booking engines rarely change. So any wrinkle introduced by a company is bound to get a lot of close examination. Witness the industry’s attention to Expedia Inc’s gradual […]
Duetto to Integrate TravelClick’s Demand Hotel Data
TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, and Duetto, a market leader in hotel and casino profit optimization technology, have joined forces […]
Whitbread sees ‘divergence’ between London and regional hotel markets
Whitbread has started to see a “divergence” between the London and regional hotel markets, according to its latest trading update for the 50 weeks to 11 February 2016. Across the […]
How to Choose Big Data Analytics Tools for a Hotel
NB: This is an article by Martin Soler of SnapShot Many hoteliers, general managers, and revenue managers wish they could get a better handle on the data available to […]
Analytics: the Real Driver for Revenue Management
NB: This is an article by Stephen Hambleton, Product Manager at IDeaS There are many commercial revenue management systems (RMS) available today. Although there are a growing number of […]
Hoteliers, RevPAR is meaningless unless it hits the bottom line
The industry still refuses to pay attention to the numbers that matter: net operating income. RevPAR is meaningless unless it flows to the bottom line, and that is not […]
How a Hotel Can Bridge the Conversion Gap
NB: This is an article by Kelly Robb, Director of Market Intelligence at Revinate How often have you visited a hotel website, been disappointed with generic and uninspiring content, […]
Evolution of Revenue Management: Why it matters more than ever
No doubt every hotel in the business is constantly looking for ways to yield more revenue from its rooms. Back in the day when selling a hotel room was […]
