Hotels

How to Respond to Negative Online Review – A Legal Perspective

Addressing a 23 August MyTravelResearch.com webinar of travel industry leaders, many of them from small businesses, Alyssa Antcliffe, the principal of Antcliffes Legal, told tourism industry leaders and brand managers […]

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New Mobile User Experience on Google Hotel Ads

This morning we began to see a new Google Hotel Ads mobile user experience being tested. The user interface has a new sliding scale for price selection above the filters […]

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US Hotel Outlook Positive with Continued, Albeit Slower, Growth Predicted

The U.S. lodging industry will enjoy continued growth in all major metrics in 2018, albeit at a slower pace.  Based on the recently released September 2017 editions of Hotel Horizons®, CBRE […]

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Cancellation changes give owners inventory control

In the past few months, major hotel brands have started to extend cancellation policies, with some exceeding the previous standard 24-hour policy. Executives outlined why their brands are launching the […]

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Technology is key to driving revenue at hotels

The key to driving direct business lies within technology. Hotel websites need more and better qualified website traffic—and to get that traffic, they need more searchers landing on their pages. […]

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Hotel Digital Marketing Strategy – 2007 vs 2017

With over 15 years of experience in the digital marketing sector we thought it would be interesting to take a step back in time and compare how a hotel digital […]

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Getting into the Mind Set of Budget Planning Season for 2018

Budget season is fast approaching and next month HeBS Digital will publish its annual Smart Hoteliers’ Guide to Budgeting for 2018. This popular guide provides hotel marketers with a blue […]

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How hotels are turning day-tripper travelers into overnighters

Many travelers in the U.S. never set foot in a hotel during a business or leisure trip – even when it’s several hours away from home. It’s not just because […]

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Is loyalty still relevant in the travel industry?

Everyone keeps telling us that loyalty is dead. It’s probably true, certainly in the low-cost airline market. But what they forget is that for many brands, it never really existed. […]

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Three ways your revenue strategy improves guest service

Delivering an unforgettable guest experience is a brand promise delivered on by hotels around the world. And to say it’s an important promise for hotels to make is a bit […]

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