Hotels

Hotel WiFi isn’t only great for guests. For every hotel, WiFi increases revenue opportunities, as well as ways to boost CRM efforts with data-rich guest insight

When a CRM and RMS solutions are synced, you can create one-of-a-kind experiences guests crave, while also moving the needle for every revenue source at your hotel

What can take the guesswork out of competitive intelligence so hoteliers can start making smart, quick decisions that drive revenue and profitability? Consider these four key elements

To access even more actionable rate data, many hotels are turning to rate intelligence platforms, which allow revenue managers to monitor and respond to more granular competitor data in real-time

Replacing a manual reservation book with a PMS solution will accelerate your growth by reducing costs, creating efficiencies, eliminating manual errors and identifying new revenue streams

Looking back at the last 19 years of data, we feel that we can estimate the calendar-shift impact with some precision and estimate the demand and RevPAR impact on monthly performance results

You can take this Google My Business Q&A feature one step further by creating your own FAQs to get ahead of your users and anticipated questions

Most hospitality marketing plans don’t budget for a dedicated social media role – it’s still seen by many as something that can be done on the side, as just one of a professional’s many duties

The concept of locals renting out their houses to curious travellers is simple but effective, and Airbnb can teach us a lot if we hone in on their quick road to success.

Amazon regularly reward top reviewers with a lot of free stuff in the mail but as far as I can tell, OTAs are yet to financially incentivise ordinary people to write reviews