Hotels

5 Tips for a Better Guest Experience: Mid Stay

The following mid-stay guest engagement strategies can help you drive your property’s long-term growth in RevPAR, ancillary revenue, and guest satisfaction

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Poor Performers: Why Some Hotels Are Not Rising With the Tide

From 2007 to 2017, the hotels in the poor-performing sample achieved a RevPAR compound annual growth rate of just 0.7 percent. Compared to 2.5 percent for all hotels in the STR national sample.

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5 Things Standing Between Your Property and Increased Revenue

From staffing to daily operations, revenue optimization to guest service and the pressure to remain ahead of industry technologies and trends, hoteliers have their work cut out for them

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These 8 US Cities Have The Most Fake Hotel Reviews

More than one-third of online hotel reviews are phony, new research suggests. The study of fake hotel reviews also shows that you’re more likely to be fooled in some American cities than others

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First Things First: Hold Off on the PPC Campaigns!

Are you ready to take your website to the next level but don’t have a strategy? Hold off on the PPC campaigns! Let’s focus on what really matters.

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Your Summer Revenue Check-list

Your Summer Revenue Check-list

We are busy right? So what’s the problem? Well, the problem is real profitability lies in the detail. So here are top 5 revenue management tips for ensuring your Summer is as profitable as possible:

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What is Your Hotel Room’s ‘Best Before’ Date?

Hoteliers must update their distribution strategy to fill the literal void that an empty hotel room creates. Here are two ways to fill your empty rooms and increase occupancy and RevPAR.

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Identify, Segment and Target Your Hotel Customers

By attracting the right customers and having a good mix of the different market segments, you can optimise your hotel ADR and also mitigate the effects of seasonality which is vital to your hotel

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Expedia Mulls Matching Booking on Resort Fee Commissions

With Booking.com making the controversial move of charging commissions on hotel resort fees for the first time this week, rival Expedia Group isn’t ruling out matching the new stance.

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Mobile is the Most Important Part of Your Guest Engagement Strategy

Not just more mobile bookings but also a better mobile guest experience requires better user interfaces, more functionalities, and marketing strategies that give guests confidence to use them.

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