Hotels

Revenue Management – Emerging KPIs You Need To Know

While traditional revenue management metrics are still important, the industry is gravitating toward standards that reflect a wider spectrum of operations

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Using Social Media to Boost SEO for Hotels

When done correctly, social media can be a powerful tool to boost your hotel’s SEO power. NB: This is an article from Travel Media Group With better SEO, your hotel’s […]

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Supply Chain, Inflation Frustrate Hotel Recovery

This is a perfect opportunity for the hotel industry to work on zero-based budgets, instead of prior year’s numbers, so they focus on services guests value

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2022 Budget Season Presents Host of Challenges

Mitigating risks has an entirely different meaning for the year ahead. Everyone’s budget meetings will likely include the following hot topics of discussion

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Hoteliers Urged To Ramp Up Services in Tandem with Rate Increases

With average daily rate approaching or surpassing 2019 levels in many markets, guests have renewed expectations that services and amenities are back in full

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Early Signs of Business Travel Returning in Europe and U.S.

Conferences and events are slowly taking place across Europe as international travel restrictions continue to ease, such as the end to the U.K. amber list

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roomdex upselling customer success story mercure grand geneva resort

Upselling Customer Success Story: Marcus Grand Geneva Resort & Spa

The biggest issue we had with upselling were COVID-related issues. We were able to work through those with ROOMDEX to maximize our offerings and revenues

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How Hotel Online Reputation Management Influences Customer Retention

Handling reviews and online reputation manually across hundreds of sites is no doubt a challenging task, but your online reputation has a commercial value

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Understanding the Pandemic Era Business Traveler

The focus on how we work and not where we work has enveloped business travel as well. Is it necessary to travel to meet that client?

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Search Volumes Steady But Windows Shortened in Most Regions

In the third quarter, nearly 70% of global searches were made 0 to 30 days out, which was a 15% search increase compared to the previous quarter

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