Hotels

superhero toy character reflecting powers for transforming your hotel guest experience

Simple Superpowers For Improving Your Hotels Guest Experience

You should be more focused on providing an exceptional guest experience to everyone that you welcome into your hotel, let’s put it into action!

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Hilarious Hotel Antics And How To Avoid Them With Guest Feedback

We can learn to use guest feedback like a crystal ball to see what may happen next and mitigate the severity of the problems as they may occur

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How To Optimize The Customer Journey For Mobile Connected Guests

Make sure your mobile website showcases your property with stunning images, glowing reviews, recommendations and special promotions

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Price Ambiguity: Are Price Comparison Tools Harmful?

If price comparison widgets (PCWs) were useful we would see shorter booking journeys, which is the exact opposite of what we’ve been seeing in recent years

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Revenue Management: The Price Is Right ….. Or Is It? [Event Replay]

As more hoteliers adopt revenue management systems, and implement demand-based pricing strategies, how can hoteliers ensure their hotel stays competitive

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Marketing Your Hotel on Instagram: Everything You Need to Know

Instagram is a social media platform that is a main source of travel inspirations for a large number of users. NB: This is an article from SiteMinder ‘Instagramability’ is now […]

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Beyond Emojis: Leveraging WhatsApp To Improve Guest Experience

WhatsApp has evolved from just updates to becoming an industry leader, offering hotels an avenue to effortlessly integrate into their guests’ daily lives

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The Ultimate 2023 Budget Guide for Hospitality

Which areas should you focus on to keep your property, or destination, ahead of the pack? Here are 5 important considerations for your 2023 budget plan

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Experience Economy and Consumer Experience

For the travel and tourism industry, customer experience has always been important but there is an increase in focus towards authentic over materialistic

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man standing by a board with graphs and charts reflecting the purpose of revenue management and how to implement it

The Purpose of Revenue Management And How To Implement It

What is the purpose of revenue management, and why is it so important to design and implement an effective revenue strategy in your hotel

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