Hotels
Simple Superpowers For Improving Your Hotels Guest Experience
You should be more focused on providing an exceptional guest experience to everyone that you welcome into your hotel, let’s put it into action!
Hilarious Hotel Antics And How To Avoid Them With Guest Feedback
We can learn to use guest feedback like a crystal ball to see what may happen next and mitigate the severity of the problems as they may occur
How To Optimize The Customer Journey For Mobile Connected Guests
Make sure your mobile website showcases your property with stunning images, glowing reviews, recommendations and special promotions
Price Ambiguity: Are Price Comparison Tools Harmful?
If price comparison widgets (PCWs) were useful we would see shorter booking journeys, which is the exact opposite of what we’ve been seeing in recent years
Revenue Management: The Price Is Right ….. Or Is It? [Event Replay]
As more hoteliers adopt revenue management systems, and implement demand-based pricing strategies, how can hoteliers ensure their hotel stays competitive
Marketing Your Hotel on Instagram: Everything You Need to Know
Instagram is a social media platform that is a main source of travel inspirations for a large number of users. NB: This is an article from SiteMinder ‘Instagramability’ is now […]
Beyond Emojis: Leveraging WhatsApp To Improve Guest Experience
WhatsApp has evolved from just updates to becoming an industry leader, offering hotels an avenue to effortlessly integrate into their guests’ daily lives
The Ultimate 2023 Budget Guide for Hospitality
Which areas should you focus on to keep your property, or destination, ahead of the pack? Here are 5 important considerations for your 2023 budget plan
Experience Economy and Consumer Experience
For the travel and tourism industry, customer experience has always been important but there is an increase in focus towards authentic over materialistic
The Purpose of Revenue Management And How To Implement It
What is the purpose of revenue management, and why is it so important to design and implement an effective revenue strategy in your hotel