Hotels

How to Respond to Positive, Neutral and Negative Guest Reviews

How are you treating your cheerleaders? Guests who leave positive reviews are choosing to go that extra mile. It’s their way of saying “thank you”

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Align Resort Marketing to Guest Expectations: Rethink Content Strategy

Embracing guest expectations in your marketing strategy is a must. Hotels can craft compelling content that resonates, leading to increased bookings

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How to Create a Strong Brand Identity for Your Hotel

Creating a compelling hotel brand identity can help you resonate with your target audience and set you apart from the competition

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Time to Shift from Revenue Focused to Profit Oriented Revenue Management

Is your revenue manager still stuck in the 1980ties, or did you invest in developing the revenue management team, tools, and technology to capture profit?

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Is Search Generative Experience the End of Organic Search for Hotels?

The new search experience, which Google has dubbed Search Generative Experience (SGE), incorporates AI capabilities and conversational functionality

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trivago’s Free Booking Links Bring Travelers and Hoteliers Closer

Because direct bookings with a free booking link come at no cost, hoteliers also save on paying commissions for bookings previously received through an OTA

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How to Boost Hotel Direct Bookings with Google FBL

Since Google launches Free Booking Links, thousands of hotels have listed their properties to increase brand visibility and boost direct reservations

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How to Fight Rate Disparity and Keep Room Rates in Check

When you overcome rate disparity issues, you encourage guests to book direct, maintain control over your prices and the chance to capture more revenue

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man looking in despair possibly after trying to book on a hotel website and finding it frustrating because of common mistakes

What’s Wrong With Business Intelligence Solutions Today?

Most business intelligence solutions don’t give actionable insights that show users where they can make changes to influence revenue or efficiencies

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Unleashing Profit Potential through Innovative Packages

If a hotel puts more effort into designing packages using the four Ps, the chances are much higher that the package will become a sales success

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