Hotels

Inflation and increased travel costs are squeezing wallets, however, travel spending is still prioritised against other discretionary spending

One of the key benefits of drawing a guest journey is the ability to personalise the guest experience, driving more satisfaction and fostering loyalty

Let’s explore the ten electrifying benefits that hotels can reap by adopting and unleashing the true power of direct booking tools

Why hotels might not focus on meetings revenue as much as they should do and what are some barriers when trying to embrace meetings revenue management

By understanding how to optimise your videos for TikTok SEO, you can increase your chances of being noticed and boost your hotel visibility

These are the top 5 hotel technology investments independent properties plan to add or upgrade in the next two years

General purpose of the morning meeting is to give a quick overview – a status of things as they stand, a recap of what happened to fuel the actions of today

Amid a sea of considerations, from efficient staff management and property upkeep to top-tier customer service, revenue management is a critical linchpin

What else is in store for hotels in summer 2023? Below are 5 top trends we have identified for hotels this peak season:

We look at hotel market segmentation – its benefits, common segments and steps to implement guest segmentation to better define effective pricing strategies