Expert Insights

Automating only certain guest messaging and tasks cut out unnecessary steps while quickly reassuring guests that we are handling it

We think the digital nomads trend is not going anywhere anytime soon so catering to these travellers will be a great way to boost reservations at your hotel

This new perspective on where it is acceptable to work opens new opportunities in travel blending both business and leisure – the “digital nomad” lifestyle

Has the hotel sector used the pandemic to develop a more customer centric approach to it’s product, pricing and promotions or will it revert back to type

Sunsetting of traditional third-party cookies doesn’t end programmatic advertising, but rather pushes advertisers to innovate new offerings and capabilities

We know the need for digital transformation, but it is the human factor that will guarantee the implementation success of Revenue Management technologies

A hotelier may decide to choose a ‘cheaper’ RMS system because they think they are saving money but they are overlooking the fact performance is everything

7 key findings, let us call them ‘Commercial Mistakes’ the property was making, were identified to answer why the hotel’s revenue struggled to improve

Vaccination campaigns are fired up and countries are reopening. It’s time to look at a future where hotels will be able to operate in high demand again

There is no dichotomy between PMS data and demand data because, the two combined provide the picture to develop data-based revenue management strategies