Expert Insights

two people tugging on money reflecting the importance of hotels to try and develop strategies that help disintermediate them from otas

Which OTAs Cause the Worst Price Undercuts in Your Region?

It’s no secret that the volume of OTAs participating in the auction has skyrocketed, making impression share more and more difficult to obtain

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pie graph with a slice separated posing the question is your hotel compset portfolio built for profit or purely revenue comparison

Why Aren’t Hoteliers Talking About the Most Valuable Metric: GOPPAR?

The metric we should pay attention to is GOPPAR because it’s the funds a hotelier has to work with. Why doesn’t GOPPAR have its own index like RevPAR does?

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icons of people being circled with a red pen reflecting importance for hotels to achieve revenue success by focusing on individual customer experience and the role of hyper personalisation

Hyper Personalisation: The Future of the Customer Experience

Hyper-personalisation goes beyond standard strategies for customising each touchpoint in the customer journey; it’s a whole new style of segmentation

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car with lights streaking by reflecting the fast changing landscape of the digital customer journey and the importance of understanding it

Data Driven Strategy: How to Anticipate and React to Market Trends

We look at what a data driven strategy is, and how the right tools can help access meaningful and measurable results that help you react to market trends

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traveller looking at a hotel reviews on a laptop reflecting importance of reputation management and it's impact on driving hotel bookings

Why Effective Reputation Management Is Key To Increasing Hotel Revenue

Why is reputation management crucial to a hotel’s ADR? That is simple, positive reviews lead to more bookings, and more bookings lead to higher revenue

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coins flying off reflecting how conversion rates can be impacted by parity performance

How to Calculate Your Guest Acquisition Cost (GAC) in 2023

Here we break things down for you, explaining how to calculate guest acquisition cost and the different costs to factor in

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computer screen with the word distribution reflecting importance of maximizing hotel revenue with advanced channel manager strategies

Upcoming Challenges in Hotel Distribution That May Interest You

2023 is still quite uncertain. Analyze your current distribution and make sure it is agile. Enhance your direct channels and take control of your prices

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marketing dual branded hotel cogwheel article image

Marketing a Dual Branded Hotel

First things first, create TWO marketing plans and TWO budgets. Before you begin your marketing plans, clearly define target markets for each of the hotels

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4 glass jars filling up with coins reflecting the importance of hotels to rebuild revenue management around profit and the guest

Attribute Based Pricing: Grow Revenue and Improve Guest Satisfaction

Attribute based pricing is establishing itself as the future of hotel booking. It’s a highly effective pricing strategy to drive revenue and increase profit

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general manager hotel marketing wishlist based on trends for 2023

2023 Hotel Marketing Trends & How Hoteliers Can Prepare

Here we look at how the travel landscape is evolving and new hotel marketing trends to shape your marketing strategies this year

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