Expert Insights

What Hotel Digitalisation Means And How It Boosts Profits
There are a number of ways that digitalisation can help you create a more efficient business model for your hotel and boost your profits

Focus on These Hotel Revenue Management KPIS to Increase Profitability
Which hotel revenue management KPIs should you focus on more so than others? We’ll touch on seven KPIs that you want to track for your hotel

Winter Might Be Coming, But Spring Can Still Bloom for Hotels
We look at how global economic factors might influence different traveller attitudes and why hotels must revisit some basic revenue management principles

‘Tis the Season to Boost Your Hotel’s Direct Bookings
Now is the time to take the reins and boost your direct bookings. We ho ho hope these examples inspire you to create your most festive holiday campaign

A Handbook on Hotel Distribution in the 21st Century
We review some of the main channel partners, their role and the extent to which we should use each of them to best implement our distribution strategy

Tactical vs Strategic Revenue Management and How to Excel at Both
When it comes to deciding between tactical vs strategic revenue management, there’s actually no clear-cut answer to the question ‘Which is best?

How to Tailor Your Messaging to Reflect Your Hotel Brand Image
Apply these personalization and design strategies to grow your direct booking channel while ensuring that your hotel website stays true to your brand image

The Power of Integrating AI into Your Hotel’s Call Center
While AI is not designed to replace your entire call center, it can significantly allow those employees to give full attention to more complex reservations

Direct Pre-Authorizations Can Boost Hotel Revenue Starting Today
Pre-authorizations are an indispensable way to preserve cash flow as they protect hotels from losses like late cancellations, chargebacks and no shows

6 Forecasting Tips to Handle Uncertainty in the Hotel Industry
Forecasting has always been valuable for revenue managers. Given current uncertainty, it is so important to be able to predict and adapt to demand