data

Automating Guest Communication? Chatbots Just The Tip Of The Iceberg!

Collect all interactions into one profile to better understand who your guests are and create smart guest lists for effective communication.

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Wake Up! Your Post-Booking Conversion Rate is Costing You Money

Expanding your focus on the conversion funnel to see the full conversion cycle will make you better marketer and help minimize cancellations

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Why Data Is No Longer Just For The Revenue Team

Hotel teams have been forced to collaborate more efficiently and more effectively. Working off of common upper funnel data sets is a must

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Hotel Managers Can Be More Data Driven To Increase Direct Revenue

If you understand the value of high-quality data and business intelligence from reliable sources, you can get a clearer picture of the market

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COVID-19: Insights on Travel Impact, APAC

In Australia, domestic travel is dependent on state led rules but now allowing travellers from New Zealand these trends are bound to change

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Is China Seeing The Return Of Traveler Confidence?

The latest edition of the Pulse Report, which tracks data from September 21 to October 4, shows interest in travel continues to rise across the majority of markets, with bookings following […]

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What Are the Best KPIs for Measuring Hotel Profitability?

Using hotel benchmarking and reports to determine profitability, it’s possible to identify true value and clear the way toward higher profit

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Tourism After Lockdown: Taking the Pulse of Travel

Consumer interest in and willingness to travel, although threatened by current environment, continues to highlight strong underlying appeal

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booking.com are one of many otas who charge hotels fees

Use Booking’s RateIntelligence tool? Upgrade Before End November 2020

If you use Booking.com’s free rate-shopping tool RateIntelligence, you’ve probably heard that, on 30th November 2020, it will be discontinued

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How New Data Sets Help Hoteliers Measure Traveler Intent

Revenue leaders are moving from demand patterns based on historical data to analysing new top-of-funnel data sets with travel intent insights

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