booking

Running an Efficient Reservations Department

How can you run a reservation department short-staffed and still be able to offer elevated guest service and increased revenues?

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Benelux Hotel Performance: 5 Key Points

Despite experiencing a difficult year overall, with hotel occupancy not surpassing 55% of the 2019 benchmark, some of the Benelux saw slightly better levels

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How to Maximize Conversions Through Your Hotel’s Online Booking Engine

From customizing your booking engine to your brand to adding photos and descriptions, there are things you can do to optimize your online booking engine

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clock with a poster highlighting a black friday sale hotels are running on their website

Hotel Black Friday Campaigns See 52% Website Conversion Increase

Despite there being no surge in website traffic, there was a significant increase in the volume of visitors making a booking on hotel websites

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video thumbnail of coffee time chat with javier delgado of mirai about the need for hotels to evolve fast or suffer in the future

Hotels Must Evolve Fast – It Will Be a Tough Future Otherwise

We touch on a number of topics with a mood of optimism that travel will return, whilst realising hotels can be short-sighted and have short memories

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Why Invest in Hotel Booking Follow-Up Sales Strategy?

It is important a hotel takes initiative and follows up with potential guests throughout the entire booking process. This increases the chances of success

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mirai article image about making your Eco-Sustainable Hotel Stand Out on Google and Booking.com

Make Your Eco-Sustainable Hotel Stand Out on Google and Booking.com

Since the end of summer 2021, Google has begun to identify eco-sustainable hotels and Google Travel users can already see information about these hotels

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Omicron Threatens Hotel Performance Recovery

Indications are future hotel bookings, meetings and other hotel related activity will be impacted by the presumed expectation of future travel impediments

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Dubai Welcomes the World and Hotels are Benefitting

Despite many logistical challenges, Dubai has managed to successfully kickstart this world-renowned exposition, and local hotels are thriving as a result

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The 3 Key Trends for Latin American Travelers in Q3

In line with what we saw on the global scale, Latin American travelers are eager to travel during the November and December holiday season, too

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