booking

To fully grasp how to improve your hotel’s online reputation and increase direct bookings, it’s crucial to understand your guests booking journey

While price and quality remain paramount in hotel choices, positive guest experience significantly influence booking decisions

The evolution of the hotel PMS into an omnichannel powerhouse is not just an inevitable technological advancement; it’s a strategic imperative for growth

Hotel distribution is a multifaceted domain which presents significant opportunities for growth and revenue optimisation and remains underutilised

The key metric in such an analysis is displacement: the revenue potential lost – or displaced – by a hotel, incurs when accepting one booking over another

The era of one-size-fits-all payment methods is fading. Hotel flexible payment options provide adaptable and diverse ways for guests to secure their room

Capacity-oriented KPIs have become the norm for performance evaluation in the hotel industry but this focus can lead to financial short-sightedness

Complying with this legislation is crucial for hotels to avoid penalties and maintain a competitive edge. To make it easy, here’s a comprehensive overview

While some unique properties can thrive by cutting out third parties and going direct, most hotels rely on OTAs, especially during the low season

If the question is how do we create more revenue, then marketing cannot be ignored when it is a crucial part of your revenue optimisation strategy