analytics

A little machine learning can have a big impact. Dan Hill, product lead at Airbnb, wrote the company’s pricing algorithm after the British-based rival startup he cofounded, Crashpadder, was acquired […]

SUMMARY: “It felt like we had the opportunity to really do something that was much more really member-centric and really use all the data that we’ve got on our members […]

Consumers used both “new school” and “old school” approaches to booking hotel rooms for business and leisure travel in Q2 2015. According to data from the TravelClick North American Distribution […]

The industry buzz around “Big Data” is deafening. ‘Big Data Analytics ‘ – its uses, abuses, and place in the playbook of travel technology tools – has filled hundreds of […]

The hospitality industry has been evolving into a much more data science industry for several years. The combined impact of shifting demographics and new technologies are the primary catalysts for […]

Business Intelligence (BI) has become a necessity in the hospitality industry. Those of us who have figured out how to leverage Hotel Data as Business Intelligence have increased both revenues […]

Carlson Wagonlit Travel has identified five key trends which will have the greatest impact on business travel going forward. The ‘Faster, Smarter, better?’ study highlights mobile technologies, customisation, the sharing […]

For years, revenue managers and hoteliers have typically forecast demand by looking at historical booking information and then the pickup or pace of ongoing reservations leading up to an actual […]

In a period of economic uncertainty, hotel operators cannot seek to control economic conditions, but they can strategically implement marketing to increase sales and hotel profitability regardless of market uncertainty. […]

Amadeus slotted a key element of its merchandising jigsaw into place last week with the launch of a Customer Experience Management system. The technology is central to the distribution giant’s vision […]