operations

Integrating revenue management strategies with hotel operations creates a significant opportunity to improve hotel profitability

We will look at different aspects of sustainability in hotels and ask are we seeing genuine efforts or are we falling into the greenwashing trap

General purpose of the morning meeting is to give a quick overview – a status of things as they stand, a recap of what happened to fuel the actions of today

Simply put, there are two types of chatbots: rule-based and AI chatbots. Each has its benefits and fits different needs

Gul outlines challenges she faced and how adopting a business intelligence tool was such a massive game changer for her team and property

We look at how a business intelligence and analytics tool can help hotels make data informed decisions, leading to increased revenue and profitability

Hotels must ensure technology is working for them and not the other way around. Here are ways tech should be stepping up to relieve pressure for operators

Most business intelligence solutions don’t give actionable insights that show users where they can make changes to influence revenue or efficiencies

A quarterly business review (QBR) is a meeting held every quarter to review the hotel performance and define areas for improvement for next quarter

Conversational AI, a solution that combines the simplicity of chatbots with the depth of AI to find information that required poring through search results