guest messaging

Here is the round up of awards, product updates, new features and strategic partnerships for our Hotel Technology Expert Partners during December 2025 and January 2026 . You can either […]

To understand if your Hotel AI agent is delivering real value, you need to look at a few core metrics. These simple metrics will help you

The guest journey is not so linear or predictable anymore, and every stage presents both challenges and opportunities to deliver a great experience

The hotel industry is rapidly embracing AI-driven chatbots to meet growing guest expectations. Here’s why more hotels are turning to chatbots

What makes WhatsApp the right choice besides the amount of users and how do you create a WhatsApp hotel communication strategy?

Hotels can’t survive on new, first-time bookings. Success comes from returning guests. How do you move beyond simple satisfaction to genuine loyalty?

A well-crafted welcome message sets expectations, builds excitement, creates an immediate connection which can lead to a memorable experience

Email marketing is part of a well-structured marketing strategy in any hotel. But to get the right results, you need to avoid these mistakes

A WhatsApp Template is a pre-approved, structured message that allows hotels to automate communication while keeping it personal

AI powered hotel guest messaging is the trifecta of effortless communication, better guest experiences and more direct bookings