guest messaging

The guest journey is not so linear or predictable anymore, and every stage presents both challenges and opportunities to deliver a great experience

The hotel industry is rapidly embracing AI-driven chatbots to meet growing guest expectations. Here’s why more hotels are turning to chatbots

What makes WhatsApp the right choice besides the amount of users and how do you create a WhatsApp hotel communication strategy?

Hotels can’t survive on new, first-time bookings. Success comes from returning guests. How do you move beyond simple satisfaction to genuine loyalty?

A well-crafted welcome message sets expectations, builds excitement, creates an immediate connection which can lead to a memorable experience

Email marketing is part of a well-structured marketing strategy in any hotel. But to get the right results, you need to avoid these mistakes

A WhatsApp Template is a pre-approved, structured message that allows hotels to automate communication while keeping it personal

AI powered hotel guest messaging is the trifecta of effortless communication, better guest experiences and more direct bookings

In today’s fast-paced hotel landscape, a guest messaging strategy drives revenue by increasing direct bookings, upsells, and loyalty

We’ll show you why WhatsApp Marketing is a game-changer for your hotel and share proven tactics to ensure your messages truly resonate