guest communication

Pre-arrival communication is all about creating a positive first impression and setting the stage for a memorable experience

Email marketing for hotels has changed. Let’s dive into the different changes for email marketing today and how hotels can build an effective strategy

By centralising communications on a single platform, this integration makes it easier and faster for hotel staff to manage guest interactions efficiently

Choosing the right omnichannel inbox can be a game-changer for your business. Here are some key features to consider when making your choice

Whether it’s through enhancing guest communication or offering unique experiences, boosting your hotel’s revenue has never been more achievable

But the goal is not just communication – it’s to create positive guest experiences that translate into brand loyalty and repeat business

Let’s break down why WhatsApp is the MVP in hotel guest communications. We’re talking engagement through the roof – far surpassing old-school email

We hear from Nicolas of chatlyn how an efficient modern communication approach can positively impact bookings and guest experience

As well as discussing the challenges hoteliers face with guest communication Shaun will also give us a quick demo of how HiJiffy’s AI works