guest communication
Crafting the Perfect Hotel Thank You Message
A thank you message does more than express gratitude; it reinforces the guest’s decision to choose, enhancing their overall experience and satisfaction

6 Ways to Increase Revenue with a Hospitality CRM
If there is something that people working in marketing in hospitality are talking about is the power of a CRM system created especially for hotels. NB: This is an article […]
New Campaigns Manager: Create Automated WhatsApp Messages
HiJiffy, a leader in conversational AI for hotels, has introduced its latest innovation, Campaigns Manager, designed to further automate guest communication
Hotel Guest Messaging: 14 Dos and Don’ts You Need to Know
When guest messaging is performed in the correct way, guests feel valued, the guest experience is elevated and so is the guest engagement
How to Reach Guests in Post-Stay Phase to Maximise Relationships
There are several strategies you can try to implement to reach out to your guests after their booking has finished
9 Tips to Structure your Pre-Arrival Communication
Pre-arrival communication is all about creating a positive first impression and setting the stage for a memorable experience
How to Effectively Use Email Marketing in Hospitality in 2025
Email marketing for hotels has changed. Let’s dive into the different changes for email marketing today and how hotels can build an effective strategy
HiJiffy and Booking.com Partner to Simplify Guest Communications
By centralising communications on a single platform, this integration makes it easier and faster for hotel staff to manage guest interactions efficiently
Omnichannel Communication for Hotels – All You Need to Know
Choosing the right omnichannel inbox can be a game-changer for your business. Here are some key features to consider when making your choice
Most Effective Hotel Revenue Generating Ideas (2024 Top 8 Ideas)
Whether it’s through enhancing guest communication or offering unique experiences, boosting your hotel’s revenue has never been more achievable