engagement
The New Relationship Between Upselling Cadence and Guest Engagement
When driven by upselling, digital guest engagement can strengthen loyalty, power retention and more importantly drive revenue
Gamification: Offering Guests an Interactive and Engaging Experience
Whilst a relatively new concept, gamification could be a powerful tool in raising guest loyalty, boosting website traffic, and increasing engagement
The Future of Customer Engagement on Social Media
More than ever, businesses are struggling to compete for customer engagement in the social space. Research from marketing consultancy firm Edelman found that 60% of global consumers no longer trust social media […]
Guest Experience vs Guest Engagement: Which Matters Most?
Imagine this: You begin planning a trip to New Mexico. You ask a who lives there where to stay in Santa Fe. NB: This is an article from Runtriz The […]
