cancellations

Three Most Common Trends Impacting Cancellation Rates

Cancellation rates have risen rapidly so, what are the three most common trends impacting cancellation rates and how can you reduce them?

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Accommodation Preferences Post COVID: Back to Normal or New Normal?

Improved attitudes towards all forms of accommodation seem likely in the future given the speed of recovery so far and strong underlying demand for travel

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two people tugging on money reflecting the parity issue exists on metasearch not just otas

Why Are We Still Allowing The OTAs To Gain The Upper Hand?

OTAs are just a channel… nothing more. This is your hotel, your guests, you provide the service to make your customers feel welcome, but check your T&Cs

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Cancelations Decline And Group Bookings Lead

The latest Pulse Report, shows continued recovery with group bookings leading the way. Group On-The-Books (OTB) pace is on par with 2019

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Rethinking Spaces: Long Stay Accommodation

Long stay guests tend to build a very strong connection with the place where they spent the first weeks and months in the new city

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Cancellations and No-Shows: Prevention Strategies for Hotels

Statistically, OTAs have higher rates of cancellations than direct. With direct bookings, you’re better able to push rebooking or vouchers as an alternative

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What Do Shortened Summer Booking Lead Times Mean For Your Hotel?

Pre-pandemic, the hotel industry was noticing booking lead times gradually shortening over time due to changes in guests’ lives and their behaviour

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Cancellations Rates: Where do They Stand and How to Overcome Them?

Covid did not create cancellations, but it will perpetuate them. Hoteliers must understand the patterns because it helps determine how to combat the issue

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What Are The Latest Booking Trends?

We’re taking a look at some of the most recent booking trends based on our own data, and also what we’re seeing globally across the board

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empty balcony at hotel hoping their cancelations policy we help attract guests

Rise of Free Room Cancelations Shows No Sign of Slowing

The proliferation of free hotel cancelations policies has been one pandemic phenomenon that our industry is showing little sign of shaking off soon. NB: This is an article from Fornova […]

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