Regulator closes hotel booking probe

A British competition watchdog has dropped an investigation into hotel booking rate discount, claiming a “restriction on administrative priority grounds”. The Competition and Markets Authority was handed the investigation in September […]

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US watchdog approves Expedia merger with Orbitz

Expedia Inc’s $1.3 billion deal to take over Orbitz Worldwide has received approval from the US Justice Department, after intenser-than-usual scrutiny. The merger of content between the online travel agencies […]

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Revenue management and marketing are ready for disruption

Revenue management and marketing are ready for disruption. The same approach with the same tools, yielding the same results is no longer acceptable. This past year, I’ve met with executives […]

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Milan: most expensive city for hotel rates in Europe

Milan is the most expensive European city this year based on the cost of its lodgings, according to a new survey byTravelMag.com, which compared hotel rates across 40 popular city […]

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Chinese Website helps AccorHotels increase direct bookings

One year after revamping its accorhotels.cn Chinese-language website, and proving the power of the Chinese market, AccorHotels has seen a 53% increase in direct bookings revenue across its Asia Pacific […]

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Expedia and Priceline pricing under ACCC scrutiny

The competition regulator will consult with Australian hotel operators to help determine if “pricing parity” clauses imposed by online travel agents Expedia, Wotif and Booking.com are unfair. The beginning of […]

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Back to the Basics Pt 2: Hoteliers and analytics?

We continue our fall “back to the basics” refresher series on analytics for hoteliers. Last week, we reviewed the analytic methods that can be utilized by hoteliers. This week we […]

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Back to the Basics Pt 1: Analytics primer

It’s back to school time, and back to school reminds me of getting back to the basics. So, we thought we’d start the fall with a “back to the basics” […]

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Ancillary revenue, or should that be merchandising?

The latest airline ancillary revenue tome is out and yes, you guessed it, airlines continue to see significant gains with some reaping more than a third of total revenue from […]

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Gatwick Airport: a distribution disruptor?

“World-first” is an overused phrase in travel technology, but Gatwick Airport, of all places, has made such a claim around a service which allows “connecting flights between low cost and […]

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