Let’s take a closer look at a direct channel strategy that is driving higher website conversion rates and welcoming more guests for Halloween festivities

Two of these confusing visibility boosters are the “free room upgrade” and “free breakfast” by Booking.com. Do you know how they work?

Get collaborating today to leverage all the types of data and analytics your business has access to and boost bookings and revenue

Hotels were able to improve their pricing competencies and guest satisfaction did not decrease after introducing dynamic pricing

Think of responding to positive a review as an extension of the guest experience once the person has checked out of your property

With these small but impactful gestures, you can elevate guest experiences and cultivate a loyal base of satisfied customers

Because of the reach of these channels and the influence they have, negative ratings and reviews have a disastrous impact on a hotel’s financials

Most hotels overdo budgeting and discover that budgets deviate from actual performance as the year progresses

In the planning phase, travellers are considering their destination options and, like the research phase, they turn to numerous different resources

We will look at why you should provide a personalised digital guest experience and what are some easy ways for you to get started straight away