Coming off the heels of an intense election season, this Thanksgiving will be unlike any other. No matter who won your vote or where you stand personally, let’s come together […]

Imagine what would happen if a member of your staff blatantly ignored guests at the front desk who wanted to discuss their hotel stay. What if this employee promptly deleted […]

US President-elect Donald Trump proves that an unconventional approach can lead to victory, and Tom Bacon ponders what this means for airline managers Trump knows nothing about revenue management. But, […]

Let me ask you a question: Does achieving a budget mean you are a fantastic hotelier? Or does it just mean that you/ the general manager is skilled at creating achievable budgets? […]

With 2017 on the horizon, the thought crossing every hotelier’s mind right now is, “How are we going to improve? What are we going to do differently next year to […]

Airbnb has often talked about looking beyond the home, and this week it moved closer to that goal with a platform launch that consolidates all your trip needs into a single […]

In a revolutionary move, the online booking community, Bidroom.com, announced that it will stop charging hotels commissions for bookings on their website. Bidroom founders, Michael Ros and Casper Knieriem, have […]

With recent improvements in technology and a focus on acquisition cost, the defining characteristics of today’s ideal revenue manager have changed—and through our work at Charlestowne Hotels, we’ve identified a […]

NB: This is an article from TravelClick Committed occupancy* and average daily rates (ADR) for the first quarter of 2017 are showing major signs of growth with group travel leading […]

NB: This is an article from Agilysys New eBook Provides Roadmap for Hoteliers Looking for New PMS Technology Agilysys, a leading global provider of next-generation hospitality software solutions and services, […]