Gaming properties find strategies to optimize revenue at every opportunity

In the casino industry, the saying goes that the house always wins. But on the highly competitive Las Vegas strip, it’s not always that clear cut. To survive and thrive, […]

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CRM: A Hotelier’s Guide, part 4 — The proof that it works!

You may have guessed by now that we at Triptease are fully paid-up members of the CRM fan club. We believe that done right, it can work wonders for hotels, […]

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Close Customer Service Gap and Elevate Guest Satisfaction

Do you think your hotel provides outstanding service? How do you know your guest would say the same? Superior customer service policy is the foundation for the hospitality industry, and […]

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San Francisco: A leaner vacation rentals market

Under the threat of huge penalties, Airbnb, HomeAway, FlipKey and others have jettisoned hosts who ignored the city’s registration requirement for short-term rentals. That’s dramatically revamped the universe of listings, […]

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Hoteliers should embrace the new era of automation

There’s a new wave of automation coming, and we believe that it will bring first-class luxury experiences within reach of most hoteliers and guests for the very first time. Triptease […]

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5 Ways Hotel Marketing Automation Boosts Efficiency

  The battle for the attention of your guests has never been more intense. Fortunately, there are a few ways to help ease your hotel email marketing efforts to retain […]

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Front Desk Staff As A Distribution Channel

Your front desk staff is a gold mine for extra revenue. With a little bit of training, they can be trained to convert enquiry calls into bookings. More importantly, being […]

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6 keys to Digital Marketing success in 2018, Part 3: User experience

User Experience becomes even more important In 2018, user experience will be key for your site design and development initiatives. Site speed, readability, and site architecture will be critical to […]

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8 travel tech insights from a JetBlue investment guru

JetBlue Airways’ investment arm is looking for innovators that are true travel industry trendsetters. There may be a shortage of women in travel tech, but Christina Heggie, an investment principal […]

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Airbnb: As professionals find success is there still room for sharers?

Ask Harvey Hernandez about his upcoming real estate project in Kissimmee, Florida, and he’ll respond with the easy charm and outsized boasts endemic to his industry. The 324-unit complex near […]

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