Hotel booking sites must review the way they rank and display rooms, the UK’s competition watchdog has said. Some sites may be making misleading claims about discounts, the Competition and […]

The hospitality industry is enjoying its longest expansion and healthiest growth in a generation, yet some troubling trends are beginning to surface that threaten profitability and overall performance. One of […]

Some of the most influential leaders in the hotel distribution space are looking to machines and artificial intelligence to help remove friction in the process and improve distribution best practices. […]

Did you know that online reviews can be used as a sales tool? While many hoteliers recognize that a great online reputation is vital to the sales team, few sales […]

In an interview with Adam Hayashi, VP of Revenue Management & Analytics at AccorHotels, we heard how the group is putting luxury at the centre of its strategy. Now we […]

Sun-soaked days, vivacious nights, smiling faces at every turn, ninja-like service and all the drinks, eats, entertainment and adventure a heart could desire—we all crave it and will spend big […]

As automation and innovations make the day-to-day rate maintenance part of revenue managers’ jobs less of a focus, those who work in the revenue discipline are expected to have more […]

Millennials are commonly described as the generation with a desire for new experiences. Spontaneity and adventure are two integral parts of Millennial living. This is a great prospect for hotel […]

According to a 2017 report by Phocuswright, the global travel activity market is projected to reach $183 billion by 2020. This figure stood at $135 billion in 2016, with hotel […]

Even after you have worked hard on search engine optimisation (SEO) at your hotel, you must run periodic analysis to track improvements. But with so much data available when analysing […]