It’s fair to say that airline loyalty is moving faster than ever before. More programs are making micro adjustments rather than waiting for the 10 year refresh.

In this new world, PMS technology and humans work hand in hand, complementing each other and creating synergy that leads to efficiencies, enhanced customer service, and bigger profit margins

The third quarter ended on a positive note for UK hotels as profit per available room increased on a year-over-year basis for the second consecutive month

Implementing a solid revenue strategy comes with challenges, as we’re sure you’re aware! So, where do the challenges come from? Well they’re internal and external.

It’s no surprise that hotels and travel brands are winning on Instagram. NB: This is an article from Staah With its core focus on sharing visually engaging photography, Instagram is […]

While we all know that this can have a negative impact on our future business, have you ever taken the time to really consider the shelf life of a low rated review

MENA hotels have cause for celebration. After 12 consecutive months of y-o-y profit decline, GOPPAR was up 10.9%, buoyed by a 4.9% rise in occupancy and an uptick in f&b revenue

Hotel WiFi isn’t only great for guests. For every hotel, WiFi increases revenue opportunities, as well as ways to boost CRM efforts with data-rich guest insight

When a CRM and RMS solutions are synced, you can create one-of-a-kind experiences guests crave, while also moving the needle for every revenue source at your hotel

What can take the guesswork out of competitive intelligence so hoteliers can start making smart, quick decisions that drive revenue and profitability? Consider these four key elements