Recovery Hotel Marketing: Unique Selling Proposition and Google My Business
We know there’s a lot to consider as you open your property! Here are some pointers on your unique selling proposition and updating your Google My Business
COVID-19 Recovery Toolkit: Drive Direct Bookings With Metasearch
Unlike other advertising types, metasearch ads appear on metasearch sites when shoppers have narrowed down hotels and are looking at rates and availability
How to Optimize Revenue Strategy with Rate Optimization
A strong revenue management strategy allowing you to secure market share and maximize average spend is key to success in this time of slowly growing demand
Asia-Pacific Hotels Post Monthly Performance Gains
Despite top-line growth, hotels in APAC were able to avoid cost creep and managed to reduce labor costs and overheads by 6.7% and 1.3%, respectively
COVID-19: Insights on Flight Search Trends, United States
Though restrictions are tight for travelers, there are still many willing to take the risk of a flight and airlines are seeing booking growth because of it
Quick Guide to Email Nurturing
Engaging with guests on social media is beneficial, but email is an absolute must. It’s one of the best ways to reach, nurture, and segment your audience
Future of Customer Experience: Personalized, White Glove Service for All
The next horizon of customer service will be built on individual customer profiles, enabling companies to quickly resolve issues and even prevent them
COVID-19 Consumer Sentiment Study: Fear is Declining
Fear is diminishing slowly. Hotels need to be doing all they can to capture the desire to travel, while keeping budget concerns and safety at the forefront
Signs of Life: After Bottoming Out, Global Hotel Industry Claws Back
As of May, and on a month-over-month (MOM) basis, hotel performance is either stabilizing or picking up. April, fingers crossed, was the bottom
The Importance of Data for Direct Sales
Hotel marketing, especially direct sale, needs well-structured information for analysis and timely decision making. The first step is knowing the data
