Recovery Hotel Marketing: Unique Selling Proposition and Google My Business

We know there’s a lot to consider as you open your property! Here are some pointers on your unique selling proposition and updating your Google My Business

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COVID-19 Recovery Toolkit: Drive Direct Bookings With Metasearch

Unlike other advertising types, metasearch ads appear on metasearch sites when shoppers have narrowed down hotels and are looking at rates and availability

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monopoly hotels on piles of coins which are increasing in size to illustrate increasing value of hotel upselling

How to Optimize Revenue Strategy with Rate Optimization

A strong revenue management strategy allowing you to secure market share and maximize average spend is key to success in this time of slowly growing demand

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Asia-Pacific Hotels Post Monthly Performance Gains

Despite top-line growth, hotels in APAC were able to avoid cost creep and managed to reduce labor costs and overheads by 6.7% and 1.3%, respectively

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COVID-19: Insights on Flight Search Trends, United States

Though restrictions are tight for travelers, there are still many willing to take the risk of a flight and airlines are seeing booking growth because of it

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Quick Guide to Email Nurturing

Engaging with guests on social media is beneficial, but email is an absolute must. It’s one of the best ways to reach, nurture, and segment your audience

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Future of Customer Experience: Personalized, White Glove Service for All

The next horizon of customer service will be built on individual customer profiles, enabling companies to quickly resolve issues and even prevent them

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COVID-19 Consumer Sentiment Study: Fear is Declining

Fear is diminishing slowly. Hotels need to be doing all they can to capture the desire to travel, while keeping budget concerns and safety at the forefront

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Signs of Life: After Bottoming Out, Global Hotel Industry Claws Back

As of May, and on a month-over-month (MOM) basis, hotel performance is either stabilizing or picking up. April, fingers crossed, was the bottom

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The Importance of Data for Direct Sales

Hotel marketing, especially direct sale, needs well-structured information for analysis and timely decision making. The first step is knowing the data

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