As the travel industry reacts to COVID-19’s impact on tourism and hospitality, hotels’ focus must be on keeping lines of communication open with their guests. NB: This is an article […]

We don’t know what a second wave will look like, and we of course hope there isn’t one, but being prepared now will hopefully alleviate some of the trouble later

As we look forward to the rest of May, we can expect an increase in hotel searches. While we can prepare for increased volume, we expect the highest demand increase to be for domestic searches

It appears we are on the cusp of another recession. It’s time to get resilient. Here are tips on what hotels can do to keep the lights on over the upcoming weeks and months

We wanted to use this article to highlight current intiatives from 5 of our Expert Partners. These are offers they are providing to help support the Hotel sector during this crisis

Here are just a few ways that you can leverage CRM to ensure you are opening up the dialogue between you and your guests and giving them the confidence they need to travel again

Hotels plans to return from shutdowns with heightened cleaning practices and lower capacity levels in public spaces. But it isn’t quite clear if guests will readily accept hospitality’s new normal

People aren’t ready to make bookings yet, but they will be and some are predicting quite quickly. Many hoteliers are starting to get a strategy, and tech, in place to capitalize on this momentum

Mid-scale and economy hotels could be more resilient, driven by factors such as domestic travel, local demand and accessibility, weekend, and lower-tier base

The direct relationship of the pickup with events and the growth of the rate of infection is obvious. Abscence of flights, closure of hotels, and panic generated, explains why we are in this scenario