Despite continuing to report an overall willingness and optimism for the return to business travel, business travel industry sentiment continues to waver

Social media is a place where a guest expects some level of speed and brevity across all communications, so knowing when you receive a message is crucial

Bookings for 2021 holiday travel met or surpassed 2019 levels after the vaccine rolled out, until mid-July when Delta variant slowed down trip planning

The cookie less future points to a more deliberate online marketing experience that utilizes first-party data and works within confines of data protection

Before the pandemic airlines changed flights relatively little in the six months before the flight date. We see the opposite happening now.

As travel volumes are returning in many parts of the world, customer experience is emerging as the challenge of the recovery

A roadmap is essential to ensure your hotel marketing budget isn’t wasted and the correct channels are used to satisfy your marketing plan’s goals

While most happy guests tend to leave good reviews or make positive social media posts, sometimes a guest may want to reach out to you directly

We give you an overview of why Facebook marketing can be so important for your hotel, how to get started, and a tips and tricks to do it effectively

By getting creative with upsell ideas, you expand your revenue generation abilities and boost your profits. A stronger bottom line means a healthier hotel